Shipping policy
Shipping Policy
Thank you for shopping with Sushru.
Order Processing Time
All orders are processed within 1–3 business days. Since our products are made using print-on-demand manufacturing, processing may take slightly longer during high-demand periods.
Shipping & Delivery
- We offer free shipping on all orders.
- Estimated delivery time is 5–7 business days from the date of dispatch.
- Delivery timelines are estimates and may vary depending on:
- location
- courier availability
- weather conditions
- festivals or public holidays
- operational delays beyond our control
While we do our best to ensure timely delivery, delays caused by shipping carriers or external factors are unfortunately outside our control.
Order Tracking
Once your order is dispatched, you will receive tracking details via email or SMS (if applicable).
Cancellation Policy
Orders can only be cancelled before dispatch.
Once an order has been dispatched, cancellations are not possible because products are made specifically for each order through print-on-demand production.
Incorrect Address Information
Please ensure your shipping address and contact details are accurate before placing your order. We are not responsible for delivery issues caused by incorrect or incomplete address information provided by customers.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost in transit, please contact us at:
We will coordinate with the shipping partner and assist you as much as possible.